• The first step is to see if we’re coming to your area by using the line checker in the box above this section
• The checker will let you know if you can get fibre broadband already, or if whether you're in scope, or mid way through being rolled out to
• If that’s happening, you may not want to do anything as the infrastructure serving your home or business will be enabled in due course.   However, you may be in an area that fibre-to-the-cabinet (FTTC) is being rolled out to, but you may prefer a fibre-to-the-premises (FTTP) connection all the way to your home or business.  We can help with that.
• If your premises show as ‘exploring solutions’ that means there’s no current plan to deliver fibre in your area

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• If the line checker shows ‘exploring solutions’ then investigate a partnered approach with us to get fibre. (Or, it may already show that you have fibre, but you may want to get ultrafast fibre.)
• You can get superfast, or ultrafast broadband for your community through our scheme
• After using the line checker, use the simple form to let us know you’re interested in having a community fibre partnership, so we can get the ball rolling (there's no obligation at this time)

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• We’ll send you an email with confirmation of your enquiry and will give you a reference number, so look out for an email from us in your inbox.  Remember to check your junk mail just in case it finds its way in that folder
• In that email we’ll outline the next stages and will follow up with a second email - normally 24 hours later - sending you a link so you can use a dedicated portal to capture details of the addresses, postcodes and landline numbers of the other interested parties in your community

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• This is the point you’ll need to start drumming up interest in your area
• Talk to your neighbours about getting fibre broadband and the benefits it will bring.  We've put a handy file on our website to help get you started
• We can help you go about engaging your community, so do let us know if you need us to get involved

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• We work with our colleagues in Openreach to get a ballpark cost to bring fibre to your area
• The cost we quote will be the money you need to pay on top of the Openreach contribution to the solution, as we'll cover the costs to bring fibre to your community in line with our commercial model so the price we quote you will be what we call 'the gap'

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• At this stage you’ll need to share the estimate with other members of your community and reach out to other premises (whether business or residential) that would also be set to benefit, if you haven't already done so
• If there are small or medium sized businesses in your community do let us know as there is Government funding available for FTTP solutions 
• Also, let us know if there is a school or charity based in your community as you could be eligible for a grant of up to £30,000 for a new fibre infrastructure if so
• If you’re still keen to proceed, we’d love to know - there’s no obligation at this time
• Also please let us know if you’ve decided not to take things further

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• We’ll give you a firm cost (that may be subject to survey), and will confirm with you exactly which premises would be covered by the infrastructure upgrade
• We’ll start the modelling work to deliver you a more accurate cost and create a proposal that you can contract for
• We’ll send you that full proposal, outlining the proposed solution, and exactly which areas would be covered by fibre broadband

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• Now it’s time to get the community together to raise the money for your solution
• We can give guidance and material to help with engaging your community, and fundraising
• You may have also qualified for a grant, or government funding toward your fibre solution which is often known to cover over three quarters of the gap cost we quote you
• You’ll need to pay 50% upon contract signature, and the balance when the infrastructure is delivered - around a year after you’ve signed

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• Once you’ve signed the contract it’s over to our Openreach engineers to build the infrastructure
• Deploying fibre can be a complex job, so it won’t happen overnight, but we'll keep you updated along the way 
• As soon as the infrastructure is live, you’ll need to contact your preferred communications provider to upgrade to fibre 
• Your community's fibre solution will be part of the Openreach network, you can shop around for the best deal to meet your needs, with no tie to a particular provider

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